Cookies Policy

About cookies and similar technologies

Cookies are small text files that may be stored on your computer, mobile phone, tablet, or another device when you visit a website. They allow a website to recognise a device, remember certain information, and provide features that may improve your browsing experience. Cookies do not usually identify you by name on their own, although information collected through cookies may sometimes be combined with other information held by a website.

Casinoly Casino may also use similar technologies, including pixels, tags, software development kits, local storage, device identifiers, and related tracking tools. In this policy, we use the term cookies to refer to cookies and similar technologies unless a different meaning is clear from the context.

Cookies may be placed by Casinoly Casino, or by selected third parties that provide services on our behalf. Some cookies are temporary and are deleted when you close your browser. Others remain on your device for a set period or until you delete them. The length of time a cookie remains may depend on its purpose, your browser settings, and the settings used by the relevant service provider.

By continuing to use the website, you may allow cookies to operate where this is permitted by your browser settings and applicable requirements. Where consent is required, we will seek your consent before using non-essential cookies. You can change your choices or withdraw consent at any time using the available cookie controls or your browser settings.

Why we use cookies

Cookies help us operate the website and understand how visitors use it. The exact cookies used may change as website features, technical services, and legal requirements develop. We aim to use information collected through cookies for appropriate and legitimate website purposes, including the following:

• To provide, maintain, and secure website functions, including account access, session management, fraud prevention, and protection against unauthorised activity.
• To remember information you have entered or choices you have made, such as language, region, display preferences, and cookie settings.
• To help the website work consistently across different browsers, devices, and screen sizes.
• To understand website traffic, page performance, navigation patterns, and general usage so that we can identify errors and improve content and functionality.
• To measure the effectiveness of communications, campaigns, and promotional activity where this use is permitted and appropriate.
• To support relevant advertising or marketing activity, including limiting repeated advertisements or helping measure interactions with advertisements.
• To meet security, operational, auditing, legal, and compliance requirements that apply to the website or the services made available through it.

We do not use cookies as a substitute for appropriate account security or responsible gambling measures. You should keep your account details confidential, use secure devices, and sign out when using a shared or public device. Cookies may assist with security and continuity, but they cannot prevent every form of online risk.

Types of cookies we may use

Strictly necessary cookies

These cookies are needed for core website functions. They may support page navigation, secure areas, account sessions, authentication, load balancing, consent records, and other essential services. If these cookies are blocked, parts of the website may not operate correctly. Because they support functions you have requested, they may not always be optional in the cookie settings tool.

Preference and functionality cookies

These cookies remember choices and settings so that the website can provide a more convenient experience. For example, they may remember selected display options, language preferences, or information about how a feature should operate. Disabling them may mean that some preferences need to be entered again each time you visit.

Analytics and performance cookies

These cookies help us understand how visitors interact with the website. They may collect information such as pages viewed, approximate browsing activity, loading performance, referral information, and general device or browser details. This information is generally used in an aggregated or statistical form to improve website content, usability, stability, and performance.

Advertising and marketing cookies

These cookies may be used to understand interactions with marketing content, measure advertising performance, and show or limit relevant promotional material. They may be set by us or by third-party advertising and technology providers. Where required, these cookies will only be used after you have made an appropriate choice through the consent controls.

Security and risk-management technologies

Some cookies and similar technologies may help identify unusual activity, protect accounts, prevent abuse, detect automated activity, and support responsible operation of the website. These tools may consider technical information about a device, browser, connection, or session. They are used for security and operational purposes and are not intended to make decisions about you based solely on cookie information.

Managing cookies and your choices

You can manage cookies in several ways. If a cookie banner or preference centre is available on the website, you can use it to accept, reject, or adjust categories of non-essential cookies. Your choices may be saved in a cookie or similar local record so that the website can remember them. If you delete that record, clear your browser data, or use a different device or browser, you may be asked to make your choices again.

Most browsers allow you to view, block, delete, or restrict cookies through their privacy or settings menus. You may also be able to receive a warning before a cookie is stored. The steps differ between browsers and devices, so you should review the instructions supplied by the browser or device manufacturer.

• Blocking all cookies may prevent account, security, navigation, or other essential website features from working properly.
• Blocking analytics cookies will not necessarily stop all website activity from being recorded for essential security or operational purposes.
• Deleting cookies does not always delete information already collected by us or by a third-party provider.
• Cookie choices made on one browser or device may not apply to another browser or device.
• If you use private browsing, your browser may delete some cookies when the session ends, but this does not guarantee that all related information is removed from every system.

Where a preference tool is provided, we will take reasonable steps to respect your selected choices. Some services may still use strictly necessary technologies because they are required to deliver a function you have requested or to protect the website. You may also be able to manage certain advertising preferences through tools offered by relevant industry organisations or technology providers.

Third-party services, privacy and policy changes

We may use third-party providers for services such as website hosting, security, analytics, customer support, payment processing, content delivery, advertising, or technical performance monitoring. These providers may place or access cookies and similar technologies when delivering their services. Their use of information may be governed by their own privacy notices and policies. We encourage you to review those notices where relevant, particularly when a third-party service is clearly identified on the website.

The website may contain links to websites or services operated by other organisations. This Cookies Policy does not control how those external websites use cookies, tracking technologies, or personal information. You should check the relevant terms and privacy information before using an external website or providing information to it.

Information collected through cookies may be handled as personal information where it can reasonably be associated with an identifiable person. Our Privacy Policy explains how we collect, use, disclose, store, and protect personal information, as well as the rights and choices that may be available to you under applicable Australian privacy requirements. Cookie information may also be retained for as long as reasonably necessary for the purpose for which it was collected, subject to legal, security, operational, and record-keeping requirements.

We may update this Cookies Policy from time to time to reflect changes to the website, the technologies we use, third-party services, or applicable requirements. When changes are made, the updated version will be published on this page with a revised date or other notice where appropriate. You should review the policy periodically so that you remain aware of how cookies may be used.

If you have a question about this Cookies Policy or wish to raise a concern about the use of cookies, please use the contact or support channel made available on the Casinoly Casino website. We may need enough information to understand and respond to your request, but you should not send passwords, payment details, or other sensitive account information through an unsecured channel.